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Guidance and Counselling for Health and Social Workers

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About Course

This course equips health and social workers with the essential knowledge, skills, and attitudes to provide effective guidance and counselling to individuals, families, and communities. The course emphasises practical approaches to emotional support, mental health care, ethical decision-making, and communication, tailored to the unique challenges faced in health and social care settings.

It is designed based on curriculum for nurses and midwives (diploma and certificate), but with great care for everyone interested. 

Course Objectives:

By the end of this course, learners should be able to:

  1. Understand the principles, theories, and ethics of guidance and counselling.

  2. Develop effective communication and active listening skills for diverse client needs.

  3. Apply counselling techniques in health and social work contexts.

  4. Identify common psychological and social challenges and provide appropriate support or referrals.

  5. Demonstrate cultural sensitivity, empathy, and professionalism in client interactions.

  6. Evaluate counselling interventions and reflect on personal growth as a health/social worker.

Target Audience:

  • Health workers (nurses, midwives, clinicians)

  • Social workers

  • Community health workers and volunteers

  • Public health practitioners

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Course Content

Topic 1: Introduction to Guidance and Counselling
This topic explores the basic foundation of guidance and counselling, including its meaning, history, and purpose in health care. As health professionals, nurses, midwives, and allied health workers need to understand that treating patients is not only about medicines or procedures—it is also about supporting their emotional, psychological, and social needs. Counselling helps clients make better decisions, cope with challenges, and adhere to treatment plans.

  • Lesson 1.1: Concepts and Evolution of Counselling
  • Lesson 1.2: Types, Approaches, and Roles in Counselling
  • Lesson 1.3: Attitudes and Qualities of a Good Counsellor

Topic 2: Principles, Procedures and Techniques of Counselling
This topic explores the core principles, step-by-step procedures, and key techniques that guide the counselling process. Students will learn not only the ethical foundations that govern effective counselling, but also how to apply structured models such as GATHER to real-life health care scenarios.

Topic 3: Communication in Counselling
This topic explores the concepts, processes, skills, and channels of communication in counselling, highlighting how communication supports: building trust and rapport, understanding client perspectives, facilitating emotional expression and problem-solving, enhancing collaborative decision-making.

Topic 4: Group counselling
This topic explores the concept and practice of group counselling, focusing on how a trained counsellor facilitates a small group of clients to share experiences, discuss personal or social issues, and support each other’s growth. It highlights the aims, principles, roles, and dynamics of group counselling, emphasizing the importance of confidentiality, respect, active participation, and mutual learning in creating a safe and effective counselling environment.

Topic 5: Ethical Codes in Counselling
This topic explores the ethical codes that guide counselling practice. Counselling is not just about skills and techniques—it is grounded in values, ethics, and professional standards that protect clients and counsellors alike. Ethical codes provide a framework to ensure counselling remains safe, respectful, and beneficial to all parties involved.

Topic 6: Individual Counselling in Health Practice
This topic explores how counselling is conducted on a one-to-one basis between a counsellor and a client in health settings. It focuses on the preparation, process, skills, and challenges of individual counselling, emphasizing the creation of a supportive environment where clients can openly discuss personal, emotional, or health-related concerns.

Topic 7: Applied Group Counselling in Health Practice
This topic explores the practical application of group counselling within health care settings. It focuses on how health workers can plan, facilitate, and manage group counselling sessions to address shared concerns such as chronic illness management, HIV/AIDS support, maternal health, or mental well-being. By mastering group counselling, health professionals enhance teamwork, peer learning, and psychosocial support among clients facing similar health challenges.

Topic 8: Practical Counselling Skills and Integration into Health Care
This topic explores the practical skills required for effective counselling and how health workers can integrate these skills into everyday health care practice. It emphasizes building strong client relationships, applying counselling techniques ethically, and using structured processes to support client well-being and positive health outcomes.

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